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Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

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Enjoy 3 years of peace of mind when you buy AppleCare+ for Mac.

Turn on Finder integration. If you’re on OSX 10.10 or higher, get sync status directly from Finder by enabling Finder overlays in Settings. First, click the Apple logo in the top left corner of your Mac Desktop and select System Preferences, then select Extensions in the top-level menu (shown in the 3rd row from the top). The easiest way to create and share a link to an iOS, Mac app. Using the AppStore.com URL shortener, you can quickly and easily share a direct link to an app without having to launch the App Store.

Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax.¹ In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.²

3 years of Apple-certified service and support coverage

Get up to 2 incidents of accidental damage protection every 12 months¹

One stop for support

Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

24/7 priority access to Apple experts by chat or phone
Global repair coverage¹
Onsite repair for desktop computers: Request that a technician come to your work site³
Mail-in repair for portable computers³: Mail in your Mac using a prepaid shipping box provided by Apple
Carry-in repair³: Take your Mac to an Apple Store or other Apple Authorized Service Provider

Hardware coverage

Get up to 2 incidents of accidental damage protection every 12 months¹

Get battery service if it retains less than 80% of its original capacity

AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.

Coverage includes the following:

Your Mac computer
Battery¹
Included accessories such as the power adapter
Apple memory (RAM)
Apple USB SuperDrive
Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax¹

Software support

Get direct access to Apple experts for support using macOS and more

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

Using macOS and iCloud
Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, and Keynote, and pro apps such as Final Cut Pro, Logic Pro, and more
Connecting to printers and wireless networks

How to buy

Purchase AppleCare+ with your new Mac.
Or buy it within 60 days of your Mac purchase:

Online (requires you to verify your serial number)
At an Apple Store (inspection of Mac and proof of purchase are required)
By calling 800-275-2273

AppleCare+ available for:

MacBook
MacBook Air
13” MacBook Pro
15” MacBook Pro
16” MacBook Pro

For Mac computers running macOS Server, the plan covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server operation and integration issues, purchase AppleCare OS Support. See AppleCare+ Terms and Conditions for complete product details.

Get support now by phone or chat,
set up a repair, and more.

Call Apple Support at 1-800-APLCARE.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app

If your Mac desktop or Mac laptop is acting sluggish or programs are failing to run, you need to know how to restart your Mac computer. Restarting or rebooting your Mac essentially clears your computer’s memory and starts it up fresh. When you restart your computer, your Mac closes all running programs and offers to save any files you’re working on. After you choose to save any files, your Mac will finally boot up again.

To restart a Mac computer, you have three choices:

Press the power button (or press Control+Eject) and, when a dialog box appears, click the Restart button.
Choose the Apple key and then click Restart.
Press Control+Command+Eject (or Control+Command+Power button).

Pressing the Control+Command+Eject/Power button is the most reliable way to restart a Mac because it doesn’t rely on the Mac OS X operating system.

Restarting a Mac computer isn’t the same as turning the computer on and off, which completely resets it. If you really want to make sure that your computer starts up correctly, turn it off, wait a few seconds, and then turn it on again. If you’re in a hurry, try restarting your Mac, and if that doesn’t fix the problem, you’ll have to turn it off and on again.